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Adult Community
Education
Pakeke hapori akō
Discover a range of ACE Funded courses
- Waikato, Bay of Plenty
& Manawatu
View the ACE Course Criteria and T&C HERE
2026 Enrolments
OPEN SOON!
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ITS Great Service
Social and cultural inclusion
2 Days (9am - 3pm)
Palmerston North
Jan 20th-21st
Empower learners to deliver service with pride and professionalism.
Focusing on communication, teamwork, and cultural awareness, this course shows how diverse teams can work together to create memorable customer experiences. Through Seaside Sally’s simulated workplace, learners practise greeting, interacting with, and serving customers — gaining valuable transferable skills and self-belief.
NZQA units Included:
377 | 2 credits
Demonstrate knowledge of diversity in workplaces
28145 | 2 credits
Interact with customers in a service delivery context
57 | 2 credits
Provide customer service
NZ First Aid Certificate
Foundation Skills
2 Days
- Day 1: 8:30am-5pm
- Day 2: 8:30am-12:30pm
Palmerston North
Jan 22nd-23rd
This course is held over 1.5 days.
In addition, this course has further focus on managing first aid in emergency situations. There is some teaching focused on Anaphylaxis, managing multiple patients, head injuries, environmental conditions (hyper and hypothermia), spinal injuries, and eye injuries.
NZQA units Included:
N/A
ITS Great Service
Social and cultural inclusion
2 Days (9am - 3pm)
Rotorua
Jan 27th-28th
Empower learners to deliver service with pride and professionalism.
Focusing on communication, teamwork, and cultural awareness, this course shows how diverse teams can work together to create memorable customer experiences. Through Seaside Sally’s simulated workplace, learners practise greeting, interacting with, and serving customers — gaining valuable transferable skills and self-belief.
NZQA units Included:
377 | 2 credits
Demonstrate knowledge of diversity in workplaces
28145 | 2 credits
Interact with customers in a service delivery context
57 | 2 credits
Provide customer service
ITS Self Management Toolkit
Employability skills
2 Days (9am - 3pm)
Palmerston North
Jan 27th-28th
A self-management toolbox. Focus on personal growth and well-being. Develop effective strategies for managing stress and time. Dive into different ways to problem solve in the workplace or home.
NZQA units Included:
NZQA unit 12349 | 3 credits
Demonstrate knowledge of time management
NZQA unit 12355 | 3 credits
Describe strategies for managing stress
NZQA unit 7123 | 2 credits
Apply a problem-solving method
Hot Chocolate and Basic Barista
Social and cultural inclusion
2 Days (9am - 3pm)
Palmerston North
Jan 29th-30th
A relaxed, confidence-building introduction to the world of coffee.
This fully practical course gives participants the opportunity to learn espresso-machine skills in a safe, supportive environment. No written work is required — just hands-on experience and enjoyment. Perfect for groups wanting an inclusive, sensory learning experience that blends teamwork, communication, and skill development.
NZQA units Included:
N/A
Flash Drinks and Kai
Social and cultural inclusion
2 Days (9am - 3pm)
Palmerston North
Feb 9th-10th
Bring learning to life through creativity and connection.
Learners explore the art of entertaining, preparing food, and creating mocktails in a fun, interactive setting. They build teamwork, planning, and customer-service skills while gaining independence and confidence. The best part? Everyone enjoys what they’ve made — a great recipe for learning success and social engagement.
NZQA units Included:
N/A
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Address
Head Office | Palmerston North campus
– Level 1, 515 Main Street, Palmerston North, 4410
0800 464 487
Info
0800 464 487
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