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Adult Community
Education

Pakeke hapori akō

Discover a range of ACE Funded courses
- Waikato, Bay of Plenty
& Manawatu

View the ACE Course Criteria and T&C HERE

2026 Enrolments
are OPEN!

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ITS Positive Employee

Employability Skills

2 Days (9am - 3pm)

Palmerston North

Feb 23rd-24th

Grow self-management and workplace-readiness skills.
Learners build understanding of how to manage stress, stay organised, and solve everyday problems effectively.

This course encourages positive attitudes, time-management strategies, and resilience — helping participants prepare for employment or community engagement with confidence.

NZQA units Included:

12349 | 3 credits
Demonstrate knowledge of time management

7123 | 2 credits
Apply a problem-solving method

ITS Great Service

Social and cultural inclusion

2 Days (9am - 3pm)

Rotorua

Feb 17th - 18th

Empower learners to deliver service with pride and professionalism.

Focusing on communication, teamwork, and cultural awareness, this course shows how diverse teams can work together to create memorable customer experiences. Through Seaside Sally’s simulated workplace, learners practise greeting, interacting with, and serving customers — gaining valuable transferable skills and self-belief.

NZQA units Included:

377 | 2 credits
Demonstrate knowledge of diversity in workplaces

28145 | 2 credits
Interact with customers in a service delivery context

57 | 2 credits
Provide customer service

ITS Positive Employee

Social and cultural inclusion

2 Days (9am - 3pm)

Palmerston North

Feb 23rd - 24th

Learners build understanding of how to manage stress, stay organised, and solve everyday problems effectively. This course encourages positive attitudes, time-management strategies, and resilience — helping participants prepare for employment or community engagement with confidence.

NZQA units Included:

12349 | 3 credits
Demonstrate knowledge of time management

7123 | 2 credits
Apply a problem-solving method

Arts & Crafts

Social and cultural inclusion

2 Days (9am - 3pm)

Palmerston North

Mar 9th - 10th

Our 2-Day Arts & Crafts course is a relaxed, hands-on programme designed to encourage creativity, confidence, and connection through making.

Over two supportive days, learners explore a range of creative activities such as painting, drawing, mixed media, and simple craft projects. The focus is on process over perfection—there’s no “right” or “wrong” way to create.

This course is particularly well-suited to neurodiverse learners, offering:
- A calm, welcoming environment
- Clear routines and step-by-step guidance
- Choice in materials and activities
- Opportunities to work independently or alongside others

Alongside creative expression, learners naturally build skills in:
- Communication and self-expression
- Focus and task completion
- Confidence and wellbeing
- Social interaction and collaboration

Whether learners are rediscovering creativity or trying something new, this short course provides a positive, low-pressure space to explore ideas, have a go, and enjoy the satisfaction of making something uniquely their own.

NZQA units Included:

N/A

Practical Cooking on a budget

Social and cultural inclusion

2 Days (9am - 3pm)

Palmerston North

Mar 23rd & 24th

Plan, Budget and create! Learn basic practical cooking skills along with how to budget your weekly meal planning

NZQA units Included:

N/A

NZ First Aid Certificate

Foundation Skills

2 Days
- Day 1: 8:30am-5pm
- Day 2: 8:30am-12:30pm

Palmerston North

Mar 30th - 31st

This course is held over 1.5 days.
In addition, this course has further focus on managing first aid in emergency situations. There is some teaching focused on Anaphylaxis, managing multiple patients, head injuries, environmental conditions (hyper and hypothermia), spinal injuries, and eye injuries.

NZQA units Included:

6401 | 1 credits (Level 2)
Provide first aid

6402 | 2 credits (Level 2)
Provide basic life support

6400 | 2 credits (Level 3)
Manage first aid in an emergency situation

Tutuki
- Extend and Succeed!

Employability Skills

2 Days (9am - 3pm)

Rotorua

Apr 7th - 8th

Enhance your communication skills, good managers, etiquette and behaviours that are appropriate in the workplace. Manage Stress and time management skills!

NZQA units Included:

377 | 2 credits
Demonstrate knowledge of diversity in workplaces

9677 | 3 credits
Communicate in a team or group which has an objective

12349 | 3 credits
Demonstrate knowledge of time management

12355 | 3 credits
Describe strategies for managing stress

Barista 101

Employability Skills

2 Days: 9am - 3pm

Palmerston North

Apr 9th - 10th

Interested in becoming a barista or just love anything coffee? Then this course is perfect for you! Discover the wonderful world of coffee and lots more.
Two days of practical learning - with plenty of hands-on experience on the espresso machines, making coffees. Learn about the history and production of coffee, understand more about the beans used to make great coffee.

NZQA units Included:

17285 | 4 credits
(level 2)
Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision

17284 | 3 credits
(level 3)
Demonstrate knowledge of coffee origin and production

Hot Chocolate and Basic Barista

Social and cultural inclusion

2 Days (9am - 3pm)

Hamilton

Apr 9th - 10th

A relaxed, confidence-building introduction to the world of coffee.

This fully practical course gives participants the opportunity to learn espresso-machine skills in a safe, supportive environment. No written work is required — just hands-on experience and enjoyment. Perfect for groups wanting an inclusive, sensory learning experience that blends teamwork, communication, and skill development.

NZQA units Included:

N/A

Computer Skills - MS Word, MS Excel, MS Powerpoint

Foundation Skills

2 Days: 9am - 3pm

Palmerston North

Apr 9th - 10th

This practical two-day Computer Basics course is designed to build confidence and essential digital skills for everyday study, work, and life.

Learners will gain hands-on experience using Microsoft Word, Excel, and PowerPoint, learning how to create simple documents, manage basic spreadsheets, and build clear presentations. The course focuses on real-world tasks, clear step-by-step instruction, and plenty of supported practice time.

You will learn how to:
- Create, edit, save, and format documents in Word
- Enter data, use simple formulas, and organise information in Excel
- Design and present basic slides in PowerPoint
- Use a computer more confidently, including files, folders, and everyday shortcuts

This course is ideal for beginners or anyone wanting a refresher in a supportive, low-pressure learning environment. Teaching is practical, paced, and inclusive, with support available for learners who may be neurodiverse or returning to learning.

By the end of the two days, learners will feel more confident using a computer and better prepared for further study, training, or employment pathways.

NZQA units Included:

N/A

ITS Great Service

Social and cultural inclusion

2 Days: 9am - 3pm

Hamilton

Apr 14th - 15th

Empower learners to deliver service with pride and professionalism.

Focusing on communication, teamwork, and cultural awareness, this course shows how diverse teams can work together to create memorable customer experiences. Through Seaside Sally’s simulated workplace, learners practise greeting, interacting with, and serving customers — gaining valuable transferable skills and self-belief.

NZQA units Included:

377 | 2 credits
Demonstrate knowledge of diversity in workplaces

28145 | 2 credits
Interact with customers in a service delivery context

57 | 2 credits
Provide customer service

Barista 101

Employability Skills

2 Days: 9am - 3pm

Whakatane

Apr 14th - 15th

Interested in becoming a barista or just love anything coffee? Then this course is perfect for you! Discover the wonderful world of coffee and lots more.
Two days of practical learning - with plenty of hands-on experience on the espresso machines, making coffees. Learn about the history and production of coffee, understand more about the beans used to make great coffee.

NZQA units Included:

17285 | 4 credits
(level 2)
Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision

17284 | 3 credits
(level 3)
Demonstrate knowledge of coffee origin and production

Barista 101

Employability Skills

2 Days: 9am - 3pm

Rotorua

Apr 16th - 17th

Interested in becoming a barista or just love anything coffee? Then this course is perfect for you! Discover the wonderful world of coffee and lots more.
Two days of practical learning - with plenty of hands-on experience on the espresso machines, making coffees. Learn about the history and production of coffee, understand more about the beans used to make great coffee.

NZQA units Included:

17285 | 4 credits
(level 2)
Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision

17284 | 3 credits
(level 3)
Demonstrate knowledge of coffee origin and production

Tutuki
- Extend and Succeed!

Foundation Skills

2 Days: 9am - 3pm

Palmerston North

Apr 16th - 17th

Enhance your communication skills, good managers, etiquette and behaviours that are appropriate in the workplace. Manage Stress and time management skills!

NZQA units Included:

377 | 2 credits
Demonstrate knowledge of diversity in workplaces

9677 | 3 credits
Communicate in a team or group which has an objective

12349 | 3 credits
Demonstrate knowledge of time management

12355 | 3 credits
Describe strategies for managing stress

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Address

Head Office | Palmerston North campus
– Level 1, 515 Main Street, Palmerston North, 4410 
0800 464 487

Info

0800 464 487

info@its.ac.nz

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