Safety Beyond School

Best suited for: Students leaving school and moving into trades-based industries, apprenticeships, labouring roles, logistics, warehousing, construction, automotive, engineering, manufacturing, infrastructure, or other hands-on work environments.

Delivery: Online learning with tutor support available. No practical component. Printable learning materials available for students who prefer a hard copy.

Why this pack matters

Young people entering trades-based and practical workplaces need to understand risk, responsibility, and the impact of poor decision-making before they arrive on site.

This pack helps students build foundational workplace safety awareness, including drug and alcohol-related issues and practical risk assessment. It supports students to move into mahi with stronger judgement, better safety language, and a better understanding of what employers expect.

Advanced Customer Service

Turn good service into great service.
Designed for those with some industry experience, this course refines communication, product knowledge, and behavioural-style awareness. Learners build confidence in handling complex customer needs and gain the professional polish that employers value.

- Theory: Yes
- Practical: Yes (workplace or simulated)

NB: Self-Paced
All student learning and assessment material is online with 8-weeks to successfully complete

Alcohol Managers Course (LCQ)

Your complete LCQ training solution.

This course delivers all knowledge required for the Licence Controller Qualification, including host responsibility and legal compliance under the Sale and Supply of Alcohol Act 2012. Led by industry-expert tutors who share real-world insights, it’s a must for anyone progressing toward a Duty Manager’s Certificate.

- Theory: Yes
- Practical: No

NB: LIVE Online
Delivered as a one-day workshop, with learners completing the remainder of assessments independently the next day.

On Track for Tertiary & Training

Best suited for: Level 3 students who need a credit boost and stronger preparation for tertiary study, training, apprenticeships, employment, or other post-school pathways.

Delivery: Online learning with tutor support available. No practical component. Printable learning materials available for students who prefer a hard copy.

Why this pack matters

Students moving into tertiary study, training, apprenticeships, or employment need more than credits. They need to communicate clearly, work with people from different backgrounds, and understand how personal habits such as sleep and fatigue can affect performance, safety, and reliability.

This pack helps students build practical communication, cultural awareness, and self-management knowledge that supports a stronger transition beyond school.

Advanced Customer Service

Turn good service into great service.
Designed for those with some industry experience, this course refines communication, product knowledge, and behavioural-style awareness. Learners build confidence in handling complex customer needs and gain the professional polish that employers value.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Alcohol Managers Course (LCQ)

Your complete LCQ training solution.

This course delivers all knowledge required for the Licence Controller Qualification, including host responsibility and legal compliance under the Sale and Supply of Alcohol Act 2012. Led by industry-expert tutors who share real-world insights, it’s a must for anyone progressing toward a Duty Manager’s Certificate.

- Theory: Yes
- Practical: No

NB: Self-Paced
All student learning and assessment material is online with 8-weeks to successfully complete

School Leavers Readiness

Best suited for: Students preparing to leave school during Term 3 and move into work, training, or other practical pathways.

Delivery: Online learning with tutor support available. No practical component. No extra delivery required from teachers. Printable learning materials available for students who prefer a hard copy.

Why this pack matters

Many schools are seeing a significant number of students preparing to leave during Term 3, often because they are ready to move into mahi, training, or other practical pathways.

The School Leavers Readiness Pack gives these students a supported online option to complete additional Level 2 credits while also building practical skills for their next step.

This pack is ideal for students who are close to achieving their Level 2 qualification and need a focused, manageable way to gain further credits without requiring practical course delivery.

The learning focuses on future planning, time management, stress management, and employment agreements.

Students can complete the work online from school or home, with tutor support available through ITS. Schools can use this as a flexible Term 3 intervention for students who are at risk of leaving without the credits they need.

This pack can also work well as a school holiday learning project for students who need a focused way to keep progressing before fully transitioning out of school.

Alcohol Managers Course (LCQ)

Your complete LCQ training solution.

This course delivers all knowledge required for the Licence Controller Qualification, including host responsibility and legal compliance under the Sale and Supply of Alcohol Act 2012. Led by industry-expert tutors who share real-world insights, it’s a must for anyone progressing toward a Duty Manager’s Certificate.

- Theory: Yes
- Practical: No

Barista 101

Discover the art and science of coffee.
A practical, two-day introduction to barista work — covering everything from coffee origins and bean production to espresso preparation and milk texturing. Learners gain hands-on experience producing quality drinks while building industry knowledge and confidence.