Essential knowledge for anyone managing or supervising food operations.

This course builds understanding of Food Control Plans, hazard management, and compliance requirements. Learners develop the skills to maintain safe, hygienic workplaces and confidently meet New Zealand’s food-safety standards — applicable across cafés, restaurants, and community kitchens.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Essential knowledge for anyone managing or supervising food operations.

This course builds understanding of Food Control Plans, hazard management, and compliance requirements. Learners develop the skills to maintain safe, hygienic workplaces and confidently meet New Zealand’s food-safety standards — applicable across cafés, restaurants, and community kitchens.

- Theory: Yes
- Practical: Yes (workplace or simulated)

NB: LIVE Online
Delivered as a one-day workshop, with learners completing the practical assessment within their workplace.

Keep first-aid skills sharp and compliant.

A concise update course for those holding a current certificate (valid within the past three months of expiry). Learners practise realistic CPR and emergency scenarios, ensuring they remain confident and WorkSafe NZ-compliant. The refreshed certificate is valid for two years.

- Learners can only refresh their current First Aid Cert which has not expired for more than 3 months. Please supply a copy of your current FIrst Aid Certificate when making your booking.

NB: First Aid Courses
not available in all areas of NZ - please ask.

Comprehensive one-day first-aid training.

Learners gain the knowledge and confidence to respond to common medical emergencies and injuries. The course covers CPR, choking, trauma management, and anaphylaxis awareness. It meets national standards and provides a two-year Foundation First Aid certificate.

NB: First Aid Courses
not available in all areas of NZ - please ask.

Your complete LCQ training solution.

This course delivers all knowledge required for the Licence Controller Qualification, including host responsibility and legal compliance under the Sale and Supply of Alcohol Act 2012. Led by industry-expert tutors who share real-world insights, it’s a must for anyone progressing toward a Duty Manager’s Certificate.

* 1 day Pre-Requisite
This includes completing our Pre Assessment Project (PAP) prior to attending.

Develop well-rounded café and customer-service skills.

Participants learn to serve confidently in hospitality environments, combining customer engagement, product knowledge, and sales techniques. This micro-credential strengthens service quality, teamwork, and professionalism — ideal for learners wanting a career in cafés or customer-focused hospitality roles.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Strong service, safe teams, and productive workplaces.

This credential recognises the essential communication and teamwork skills that underpin every service industry. Learners practise quality customer interactions while building respect for health, safety, and sustainability. Perfect for employers or schools aiming to instil transferable skills across industries.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Prepare learners to succeed in employment and further study.

Participants build confidence through teamwork, communication, stress management, and self-organisation. They also develop practical understanding of employment law and personal presentation. A proven pathway for learners transitioning from education into real work environments.

- Theory: Yes
- Practical: Yes (workplace or simulated)

A complete foundation for service-industry success.

Learners gain core skills in communication, customer care, sales, food safety, and workplace safety. They explore how legislation and product knowledge shape quality service. A highly versatile option for schools and community training programmes introducing learners to hospitality or retail.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Real-world learning that builds employability.

Through practical study and simulated service scenarios, learners develop skills in stock
handling, safe work practices, and customer interaction. They finish ready for entry-level roles in
retail or service environments, confident in both product knowledge and workplace conduct.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Your complete LCQ training solution.

This course delivers all knowledge required for the Licence Controller Qualification, including host responsibility and legal compliance under the Sale and Supply of Alcohol Act 2012. Led by industry-expert tutors who share real-world insights, it’s a must for anyone progressing toward a Duty Manager’s Certificate.

* 1 day Pre-Requisite
This includes completing our Pre Assessment Project (PAP) prior to attending.

Promote safer, more responsible workplaces.

This one-day session explores how alcohol, drugs, fatigue, and other factors affect judgement and safety. Participants learn to recognise impairment, respond appropriately, and understand legal obligations under the Misuse of Drugs Act 1975. An excellent complement to wellbeing or leadership training programmes.

- Theory: Yes
- Practical: No

Promote safer, more responsible workplaces.

This one-day session explores how alcohol, drugs, fatigue, and other factors affect judgement and safety. Participants learn to recognise impairment, respond appropriately, and understand legal obligations under the Misuse of Drugs Act 1975. An excellent complement to wellbeing or leadership training programmes.

- Theory: Yes
- Practical: No

NB: LIVE Online
Delivered as a one-day workshop, with learners completing the assessment on the day.

The full standard of workplace first-aid competence.

Delivered over 1.5 days (or 2 school days), this programme covers all requirements of NZQA units 6400, 6401 and 6402. Learners practise managing multi-casualty scenarios and complex emergencies such as fractures, burns, and environmental exposure. Ideal for designated first aiders and school or organisational compliance.

NB: First Aid Courses
not available in all areas of NZ - please ask.

Basic Life Support is a 4hr course based on NZQA unit standard 6402 requirements.

This course is the most basic and focuses on CPR, choking and controlling life-threatening bleeding.
All learners will be assessed on CPR for adults or children and infants, choking for adults or children and infants and controlling of severe bleeding and treatment of shock. All assessments are scenario based where learners must demonstrate their knowledge.

• Eligible for NZQA unit standards 6402.
• Meets WorkSafe NZ requirements for first aid training.
• It will give you a Basic Life Support certificate that is
valid for 2 years

NB: First Aid Courses
not available in all areas of NZ - please ask.

Strengthen communication across your organisation.
This short course helps participants understand how communication works and how to overcome common barriers. Learners gain strategies for clearer, more respectful dialogue – enhancing workplace culture, safety, and performance.

- Theory: Yes
- Practical: No

Strengthen communication across your organisation.
This short course helps participants understand how communication works and how to overcome common barriers. Learners gain strategies for clearer, more respectful dialogue – enhancing workplace culture, safety, and performance.

- Theory: Yes
- Practical: No

NB: LIVE Online
Delivered as a one-day workshop, with learners completing the assessment on the day.