Essential knowledge for anyone managing or supervising food operations.

This course builds understanding of Food Control Plans, hazard management, and compliance requirements. Learners develop the skills to maintain safe, hygienic workplaces and confidently meet New Zealand’s food-safety standards — applicable across cafés, restaurants, and community kitchens.

- Theory: Yes
- Practical: Yes (workplace or simulated)

Comprehensive one-day first-aid training.

Learners gain the knowledge and confidence to respond to common medical emergencies and injuries. The course covers CPR, choking, trauma management, and anaphylaxis awareness. It meets national standards and provides a two-year Foundation First Aid certificate.

NB: First Aid Courses
not available in all areas of NZ - please ask.

People credited with this unit standard are able to describe the principles of health and safety risk assessment and apply health and safety risk assessment to a job role in accordance with regulatory requirements and industry good practice.

Essential knowledge for anyone managing or supervising food operations.

This course builds understanding of Food Control Plans, hazard management, and compliance requirements. Learners develop the skills to maintain safe, hygienic workplaces and confidently meet New Zealand’s food-safety standards — applicable across cafés, restaurants, and community kitchens.

Lift confidence, communication, and self-awareness.
Hāpai strengthens interpersonal and customer-service skills, explores communication styles, and builds understanding of how behaviour, sleep, and wellbeing affect performance. It’s an empowering course that helps learners become positive, reliable team members.

- Theory: Yes
- Practical: Yes (workplace or simulated)

NB: LIVE Online
Delivered as a two-day workshop, with learners completing the practical assessment within their workplace.

Upskill existing staff or prepare learners for higher-level hospitality roles.
Participants expand their knowledge of food safety, coffee production, and responsible alcohol service. They gain confidence working across a range of hospitality settings while understanding compliance and customer-care obligations.

- Theory: Yes
- Practical: No

NB: LIVE Online
Delivered as a two-day workshop, with learners completing the assessments during class.

Keep first-aid skills sharp and compliant.

A concise update course for those holding a current certificate (valid within the past three months of expiry). Learners practise realistic CPR and emergency scenarios, ensuring they remain confident and WorkSafe NZ-compliant. The refreshed certificate is valid for two years.

- Learners can only refresh their current First Aid Cert which has not expired for more than 3 months. Please supply a copy of your current FIrst Aid Certificate when making your booking.

NB: First Aid Courses
not available in all areas of NZ - please ask.

People who attend this course will learn how to:
− Explain the role and functions of the Health and Safety Representative under the Health and Safety at Work Act 2015 and its Regulations;
− Explain the role of a Health and Safety Representative as an advocate for workers;
− Identify the obligations of a PCBU and WorkSafe New Zealand towards the Health and Safety Representative;
− Describe the risk management process and the importance of communication with workers and management;
− Describe the purpose, procedures and obligations applicable to a Provisional Improvement Notice (PIN); and
− Describe the rights and process for ceasing unsafe work.

Support learners to take ownership of their wellbeing and performance.
This practical workshop develops skills in stress management, time management, and problem solving – key attributes for sustained success at work and in life. Participants leave with strategies to stay organised, resilient, and focused under pressure.

- Theory: Yes
- Practical: No

NB: LIVE Online
Delivered as a two-day workshop, with learners completing the assessments during class.