**NEW** 3-Step Learning with ITS
An exciting 3-Step Delivery Method
that allows any student to gain valuable knowledge & skills on selected ITS Courses, Programmes & Micro-Credentials, consisting of up to 22 Level 2 or 3 credits
1
Students first attend an interactive and engaging 2-Day Induction Workshop.
2
Students gain work experience by working in a local business (organised by the client/school) – all required observations will be completed in work placement using our fabulous ITS user-friendly resources.
3
Following work placement completion, Students complete the final assessment/s self-paced – ITS marks these
for more info - TALK to us!
We are where you are!
"Students achieve academic success and important life and employment-related skills that increase their self-confidence, self-belief and drive to succeed"
- NZQA October, 2024
FACE-TO-FACE
LIVE ONLINE
CORRESPONDENCE ONLINE
Step 1
Step 2
ITS Employability Programme
Face-to-face
2 Days (9am-3pm)*
NZQA Level 2
A complete pathway from classroom to workplace.
This three-step programme combines interactive induction, supported work experience, and final reflection activities. Participants gain core employability skills, practical workplace exposure, and NZQA credits aligned to real industry expectations. A proven option for schools and community partners wanting tangible employment outcomes.
Optional Extra:
Purchase an extra Tutor session day. $POA
NZQA units Included:
9677 | 3 credits
Communicate in a team or group which has an objective
20666 | 2 credits
Demonstrate basic knowledge of contamination hazards and control methods used in a food business
1294 | 2 credits
Be interviewed in a formal interview
11971 | 3 credits
Use safe work practices in a retail environment under supervision
28145 | 2 credits
Interact with customers in a service delivery context
11968 | 4 credits
Demonstrate and apply knowledge of legislation applicable to sale of goods and services
28301 | 5 credits
Demonstrate knowledge of products and product information in a retail environment
Group Only
ITS Responsible Employee
Face-to-face
2 Days (9am-3pm)
NZQA Level 1
Set your people up for success from day one.
This course gives new workers a clear understanding of employment agreements, good-faith obligations, and workplace expectations. Learners unpack their rights and responsibilities as employees and gain the confidence to navigate real-world employment situations. A valuable start for anyone entering or re-entering the workforce.
- Theory: Yes
- Practical: No
NZQA units Included:
1978 | 3 credits
Describe basic employment rights and responsibilities, and sources of information and/or assistance
4249 | 3 credits
Describe obligations as an employee
Group Only
ITS Safe Employee
Face-to-face
2 Days (9am-3pm)
NZQA Level 1, NZQA Level 2
Essential safety and first-aid training for every workplace.
Learners develop confidence in identifying hazards, managing risks, and responding to incidents. They practise core first-aid skills including wound care and emergency response, while gaining an understanding of workplace health & safety responsibilities. A practical, high-value course suitable for all industries and community settings.
NB: First Aid Courses
not available in all areas of NZ - please ask.
NZQA units Included:
497 | 3 credits
(Level 1)
Demonstrate knowledge of workplace health and safety requirements
6401 | 1 credits
(Level 2)
Provide first aid
6402 | 2 credits
(Level 2)
Provide basic life support
Group Only
ITS G.R.E.A.T Service
Face-to-face
2 Days (9am-3pm)
NZQA Level 2
Empower learners to deliver service with pride and professionalism.
Focusing on communication, teamwork, and cultural awareness, this course shows how diverse teams can work together to create memorable customer experiences. Through Seaside Sally’s simulated workplace, learners practise greeting, interacting with, and serving customers — gaining valuable transferable skills and self-belief.
NZQA units Included:
377 | 2 credits
Demonstrate knowledge of diversity in workplaces
28145 | 2 credits
Interact with customers in a service delivery context
57 | 2 credits
Provide customer service
Group Only
ITS Responsible Employee
Live online
1 Day Workshop (9am-3pm)*
NZQA Level 1
Set your people up for success from day one.
This course gives new workers a clear understanding of employment agreements, good-faith obligations, and workplace expectations. Learners unpack their rights and responsibilities as employees and gain the confidence to navigate real-world employment situations. A valuable start for anyone entering or re-entering the workforce.
- Theory: Yes
- Practical: No
NB: LIVE Online
Delivered as a one-day workshop, with learners completing the remainder of assessments independently the next day.
NZQA units Included:
1978 | 3 credits
Describe basic employment rights and responsibilities, and sources of information and/or assistance
4249 | 3 credits
Describe obligations as an employee
Group Only
ITS Self Management Toolkit
Face-to-face
2 Days (9am-3pm)
NZQA Level 2
Support learners to take ownership of their wellbeing and performance.
This practical workshop develops skills in stress management, time management, and problem solving – key attributes for sustained success at work and in life. Participants leave with strategies to stay organised, resilient, and focused under pressure.
- Theory: Yes
- Practical: No
NZQA units Included:
12349 | 3 credits
Demonstrate knowledge of time management
12355 | 3 credits
Describe strategies for managing stress
7123 | 2 credits
Apply a problem-solving method
Group Only
ITS Positive Employee
Face-to-face
2 Days (9am-3pm)
NZQA Level 2
Grow self-management and workplace-readiness skills.
Learners build understanding of how to manage stress, stay organised, and solve everyday problems effectively. This course encourages positive attitudes, time-management strategies, and resilience — helping participants prepare for employment or community engagement with confidence.
NZQA units Included:
12349 | 3 credits
Demonstrate knowledge of time management
7123 | 2 credits
Apply a problem-solving method
Group Only
ITS Responsible Employee
Correspondence (Online)
Self-Paced*
NZQA Level 1
Set your people up for success from day one.
This course gives new workers a clear understanding of employment agreements, good-faith obligations, and workplace expectations. Learners unpack their rights and responsibilities as employees and gain the confidence to navigate real-world employment situations. A valuable start for anyone entering or re-entering the workforce.
- Theory: Yes
- Practical: No
NB: Self-Paced
All student learning and assessment material is online with 8-weeks to successfully complete
NZQA units Included:
1978 | 3 credits
Describe basic employment rights and responsibilities, and sources of information and/or assistance
4249 | 3 credits
Describe obligations as an employee
Group Only
$95 excl GST pp
ITS Self Management Toolkit
Live online
2 Day Workshop (9am-3pm)*
NZQA Level 2
Support learners to take ownership of their wellbeing and performance.
This practical workshop develops skills in stress management, time management, and problem solving – key attributes for sustained success at work and in life. Participants leave with strategies to stay organised, resilient, and focused under pressure.
- Theory: Yes
- Practical: No
NB: LIVE Online
Delivered as a two-day workshop, with learners completing the assessments during class.
NZQA units Included:
12349 | 3 credits
Demonstrate knowledge of time management
12355 | 3 credits
Describe strategies for managing stress
7123 | 2 credits
Apply a problem-solving method
Group Only
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Address
Head Office | Palmerston North campus
– Level 1, 515 Main Street, Palmerston North, 4410
0800 464 487
Info
0800 464 487