**NEW** 3-Step Learning with ITS
An exciting 3-Step Delivery Method
that allows any student to gain valuable knowledge & skills on selected ITS Courses, Programmes & Micro-Credentials, consisting of up to 22 Level 2 or 3 credits
1
Students first attend an interactive and engaging 2-Day Induction Workshop.
2
Students gain work experience by working in a local business (organised by the client/school) – all required observations will be completed in work placement using our fabulous ITS user-friendly resources.
3
Following work placement completion, Students complete the final assessment/s self-paced – ITS marks these
for more info - TALK to us!
We are where you are!
"Students achieve academic success and important life and employment-related skills that increase their self-confidence, self-belief and drive to succeed"
- NZQA October, 2024
FACE-TO-FACE
LIVE ONLINE
CORRESPONDENCE ONLINE
Step 1
Step 2
Team BBQ - Level 2
Face-to-face
2 Days (9am-3pm)
NZQA Level 2
Teamwork at its most engaging.
Learners plan, prepare, and serve a full barbecue meal while practising essential teamwork and food-safety skills. This popular course blends communication, collaboration, and hands-on hospitality – perfect for community groups or youth programmes seeking practical, confidence-building learning with delicious results.
NZQA units Included:
9677 | 3 credits
Communicate in a team or group which has an objective
167 | 4 credits
Practice food safety methods in a food business under supervision
Group Only
Toolkit for Study, Work and Life - 5 Days
Face-to-face
5 Days (9am-3pm)
NZQA Level 1
A comprehensive foundation for life, study, and employment.
Over five days, participants explore wellbeing, teamwork, communication, and self-management. They learn about health and safety, financial literacy, employment rights, and the impact of drugs and alcohol in the workplace. This is an excellent all-rounder course that prepares learners to transition confidently into further education or work.
NZQA units Included:
1978 | 3 credits
Identify and describe basic employment rights and responsibilities, and sources of information and assistance
4249 | 3 credits
Describe obligations as an employee
497 | 3 credits
Demonstrate knowledge of workplace health and safety requirements
548 | 3 credits
Demonstrate knowledge of the impact of alcohol and other drugs
24709 | 3 credits
Produce a balanced budget to manage personal finances
24705 | 2 credits
Interpret and confirm accuracy of financial documents for personal financial capability
12348 | 2 credits
Demonstrate knowledge of strategies for managing own emotions
56 | 2 credits
Respond orally to customer enquiries
Group Only
Understand Customer Service
Correspondence (Online)
Self-Paced*
NZQA Level 2
Lay the groundwork for success in the service industries.
Ideal for new entrants to retail, hospitality, or tourism, this course blends theory and practice to develop essential customer-service skills. Learners explore workplace safety, legislation, and communication techniques that ensure every customer experience is professional and memorable.
- Theory: Yes
- Practical: Yes (workplace or simulated)
NB: Self-Paced
All student learning and assessment material is online with 8-weeks to successfully complete
NZQA units Included:
14466 | 2 credits
Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry
14469 | 2 credits
Provide customers with information about an establishment in the hospitality industry
28145 | 2 credits
Interact with customers in a service delivery context
11968 | 4 credits
Demonstrate and apply knowledge of legislation applicable to sale of goods and services
Group Only
$159 excl GST pp
Team BBQ - Level 3
Face-to-face
2 Days (9am-3pm)
NZQA Level 3
Leadership through collaboration.
Learners take part in a practical team barbecue project where they plan, prepare, and cook while applying safe food-handling practices. The course develops teamwork, communication, and food-safety knowledge in a fun, high-energy setting – ideal for community or workplace training.
NZQA units Included:
9681 | 3 credits
Contribute in a group/team which has an objective
168 | 4 credits
Demonstrate knowledge of food contamination hazards and control methods used in a food establishment
Group Only
Tutuki
Face-to-face
2 Days (9am-3pm)
NZQA Level 2
Extend capability and build confidence.
Tutuki is an uplifting journey through communication, stress management, and time-management skills, using the inclusive environment of Seaside Sally’s simulated workplace. Learners explore diversity, teamwork, and personal wellbeing – emerging more resilient, self-aware, and ready to succeed.
- Theory: Yes
- Practical: Yes (workplace or simulated)
NZQA units Included:
377 | 2 credits
Demonstrate knowledge of diversity in workplaces
9677 | 3 credits
Communicate in a team or group which has an objective
12349 | 3 credits
Demonstrate knowledge of time management
12355 | 3 credits
Describe strategies for managing stress
Group Only
Work Safe - Home Safe
Face-to-face
2 Days (9am-3pm)
NZQA Level 1, NZQA Level 3
Build awareness that keeps people safe at work and in life.
This engaging two-day workshop introduces the essentials of health & safety, drug and alcohol awareness, and sleep management. Learners identify hazards, recognise signs of impairment, and understand the personal and community impact of unsafe behaviour. A strong foundation course for any workplace or youth employability programme.
NZQA units Included:
497 | 3 credits
(level 1)
Demonstrate knowledge of workplace health and safety requirements
22316 | 4 credits
(level 3)
Demonstrate knowledge of the management of drug and alcohol related problems in the workplace
21337 | 2 credits
(level 3)
Demonstrate knowledge of sleep and sleep management in relation to work performance
Group Only
Toolkit for Study, Work and Life - 2 Days
Face-to-face
2 Days (9am-3pm)
NZQA Level 1
This short, hands-on course builds understanding of workplace expectations, employee rights and responsibilities, and basic financial literacy. Learners gain real-world awareness through ITS’s simulated workplace model – Seaside Sally’s – and leave with practical, transferable skills they can use in any job or study pathway. Ideal for students or community groups beginning their employment journey.
NZQA units Included:
1978 | 3 credits
Identify and describe basic employment rights and responsibilities, and sources of information and assistance.
4249 | 3 credits
Describe obligations as an employee
24705 | 2 credits
Interpret and confirm accuracy of financial documents for personal financial capability
24709 | 3 credits
Produce a balanced budget to manage personal finances
Group Only
Tutuki
Correspondence (Online)
Self-Paced*
NZQA Level 2
Extend capability and build confidence.
Tutuki is an uplifting journey through communication, stress management, and time-management skills, using the inclusive environment of Seaside Sally’s simulated workplace. Learners explore diversity, teamwork, and personal wellbeing – emerging more resilient, self-aware, and ready to succeed.
- Theory: Yes
- Practical: Yes (workplace or simulated)
NB: Self-Paced
All student learning and assessment material is online with 8-weeks to successfully complete
NZQA units Included:
377 | 2 credits
Demonstrate knowledge of diversity in workplaces
9677 | 3 credits
Communicate in a team or group which has an objective
12349 | 3 credits
Demonstrate knowledge of time management
12355 | 3 credits
Describe strategies for managing stress
Group Only
$159 excl GST pp
Workplace Communication
Face-to-face
1 Day
NZQA Level 3
Strengthen communication across your organisation.
This short course helps participants understand how communication works and how to overcome common barriers. Learners gain strategies for clearer, more respectful dialogue – enhancing workplace culture, safety, and performance.
- Theory: Yes
- Practical: No
NZQA units Included:
9694 | 4 credits
Demonstrate and apply knowledge of communication process theory
Group Only
Follow us
Address
Head Office | Palmerston North campus
– Level 1, 515 Main Street, Palmerston North, 4410
0800 464 487
Info
0800 464 487